Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 202908 Views
  • 63 replies
  • 22 likes

Resolved! 3 G instead of LTE

My phone is LTE supported Xiaomi Mi Note 3. Not diaplay LTE. Always shows 3G or H+ Why Fido shows that? Does it means that fido not support my line LTE? 

Nasser019 by • I'm a participant level 2
  • 16676 Views
  • 5 replies
  • 0 likes

Resolved! BRIGHTSTAR is a fraud , do not buy it !

I bought a brand new Iphone XS max from a Fido Store on November 1st. They told me i should buy the Brightstar device protection because of the high cost of repairs for my phone. I did. Then after a few scratches from a cover that i bought from the s...

AGIRGIS79 by • I'm a participant level 1
  • 3137 Views
  • 2 replies
  • 1 likes

Resolved! Pop-up ads

I've been (periodically) getting unwanted pop-up ads when I turn on my phone, or when I wake it up from sleep mode; for example, an ad for the Google Pixel phone. Not very often, but I never used to get any such ads before. The phone is a Samsung Gal...

macklovi by • I'm a participant level 2
  • 4617 Views
  • 3 replies
  • 0 likes

Resolved! LG V20 Hotspot not working Non-Fido phone

My APN settings are exactly as the ones on the Fido forum but the only feature not working is my tethering Bought my phone from Newegg, it is a US AT&T phone, unlocked. Anybody else have this problem or solved this problem on another device? I'd like...

spookali by • I'm a participant level 1
  • 3185 Views
  • 1 replies
  • 0 likes
Copyright © 2024 Khoros, LLC