OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Before we go over all the questions you may have, here's what your invoice will...
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
I have a new LG-V533 with a Fido SIM. Im wondering if you can please tell me what Trusted Certificates are carrier installed at point of purchase. They are found in the 'settings/security/certificate management/trusted certificates' section. I have a...
I can't consistently connect to LTE. Data randomly drops and doesn't reconnect. I have an LG G5 got it brand new in April 2017. Normal regions I travel to are Toronto, Mississauga, Hamilton and Kitchener. What I have tried - 3 factory resets - g...
Recently my phone will say "No Sim Card / Emergency Calls Only". I don't know why this is happening. My phone worked great before on the Fido network. The only way I can fix it when this happens it to restart my phone. Not sure if it started after ...
Hi, I call fido customer service regarding the issue with the SIM card that i currently have on my iphone 8 plus which is showing 0 bytes all the time under Settings-> Cellular. Needed this to track the app data usage. But the rep direct me to visi...
I have Oppo F7 bought from India. With Fido, I am getting either 3g or H+ on top of the screen. Even it keeps on switching between 3G or H+.The network is too too slow that while driving, I am having a lot of trouble using google maps. I believe even...