Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 161908 Views
  • 59 replies
  • 22 likes

Resolved! Shipped iPhone X

Hello,   I reserved an iPhone X more than a month ago and it was shipped on November 23rd, the tracking number doesn't work and the phone hasn't arrived.   I would like to have an update on the status of my order.   Thank you,   Tania

emily123 by I'm a Participant Level 2
  • 1601 Views
  • 2 replies
  • 0 likes

Resolved! Prepaid phone need to activate new sim card

I have a pre paid phone plan. I have just bought a new phone and a new sim card. I can't find the option on the prepaid online services to activate my new sim card. Can you help?     - Jason

jspw by I'm a Participant Level 1
  • 1234 Views
  • 1 replies
  • 0 likes

Resolved! Samsung Galaxy J3 Prime?

When will Fido offer this device?Currently only the J3 is offered, which is outdated. Competitors are already offering this phone.

Kris6 by I'm a Contributor Level 1
  • 1677 Views
  • 1 replies
  • 0 likes

pixel 2 XL 128gb vs iphone 8+ 64gb

i'm not a fan fan of iphone but i can give it a try. I got offered the pixel 2 XL 128gb for 129$ or iphone 8+ 64gb for 129$ by planet mobile with the same plan i have with fido except permanent 10gb as all carriers are offering it. Now can fido match...

AxelLegacy by I'm a Contributor Level 2
  • 1434 Views
  • 3 replies
  • 0 likes

Resolved! order a device

how do i order a phone on NO TERM??????!!!!!! can't seem to do it on their friggin site!!!!

Danno1960 by I'm a Participant Level 2
  • 1251 Views
  • 1 replies
  • 0 likes