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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 188063 Views
  • 63 replies
  • 22 likes

LTE not working on Iphone 6s plus

My phone is iphone 6s plus. I got a plan Fido pulse 3+5gb-BYOP. I can't access my cellular data on my phone. But if they insert the sim card on a different phone it works just fine. I tried to reach fido customer care and apple care, They tried to do...

zissani1 by I'm a participant level 1
  • 874 Views
  • 1 replies
  • 0 likes

Bright Star - Phone replacement was broken.

Bright Star sent me a replacement phone the next day from my service request. Only the replacement they sent had no touch screen capabilities completely down the right side of the phone (mind you the request was also put in with a rush delivery cost ...

r013 by I'm a participant level 2
  • 1614 Views
  • 3 replies
  • 1 likes