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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 205565 Views
  • 63 replies
  • 22 likes

Samsung S10 battery issues:

My S10 is about 7 months old, and seems to have an unbelievably short battery life. I says that it has a 10 hour charge, but it does not seem to last that long, and surely, if I am not using my phone, my phone should hold a charge over the course of ...

stoker315 by • I'm a participant level 1
  • 1302 Views
  • 2 replies
  • 0 likes

Fido charges for a new phone before it arrives to me

I have ordered a new phone last week.My new phone was shipped to me via Purolator. After a week, my parcel is still at the Purolator's Sorting Facility, because "they experience high volumes".They don't know when they will deliver me the phone, and I...

konstantin7 by • I'm a participant level 2
  • 2777 Views
  • 7 replies
  • 2 likes

Resolved! new phone trouble Huawei P30

I have a new huawei P30 (refurbished) I am trying to set up this phone which arrived today. It is stuck on the "checking for updates" function. It is connected to the internet. nothing happens except endless circles. I cannot get past this page to a ...

Charlee1 by • I'm a participant level 1
  • 1396 Views
  • 1 replies
  • 0 likes

Resolved! "After Bill Credit"

Does anyone know what "after bill credit" means? I found this beside a discounted monthly fee for an iPhone 11 Plan, however, when I went to review what I had selected before checking out, the Phone's price went up almost $20.

brianyyng by • I'm a participant level 1
  • 31227 Views
  • 15 replies
  • 0 likes
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