Not received any confirmation email about phone upgrade order

Not received any confirmation email about phone upgrade order

Not received any confirmation email about phone upgrade order

Arif01
I'm a Participant Level 2

Not received any confirmation email about phone upgrade order

I changed my billing address just before upgrading to a new phone and plan. I have not received any email yet. It was done a few hours ago. I am worried, that my new address is updated in the system, and the new device will reach to my current address. Alos i havn't received any email confirmation order. It shouldn't be too delayed as such.

 

 

3 REPLIES 3
FidoPierre
Moderator (inactive)

Hey @Arif01., 

 

When you log into your My Account settings and navigate into the Profile Settings, do you see the new address updated? 

 

Can you also confirm if you've checked the spam/junk folders to double-check if the emails were forwarded there by error? 

 

 



Arif01
I'm a Participant Level 2

Thanks a lot for a very "PROMPT" reply

FidoPierre
Moderator (inactive)

We're always happy to help @Arif01

 

Our Fido Community is often used for peer to peer support. If you ever need to contact us directly, you can check out all of the different options on our Contact page to get a hold of us. 🙂