Question on Fido promotion

[Fxrliu84]

Hi

just wanted to check the Fido promotion that is available in my Fido app, ie offering 100gb of data for $45 instead of $55. If I select this option, will I still get my numorous other promotions, which means my monthly amount of 26.5 will go further down to $16.5 a month?

can anyone check this for me, before I switch over the to 100 gb plan. Note I am currently on the 60gb plan and I'm paying 26.5 a month after credits 

[KAPABLE-K · Accepted solution]

Hello @Fxrliu84,

Welcome to the community!

When changing plans, any discounts/promotions associated with the plan will be removed; you can check this by starting the process online, and before you confirm, it will show you what will be removed. If you are financing a device, any credit towards the device financing will remain. If the new plan does not support financing a device, then you will be required to pay the device balance.

You should note that this community forum is not meant as a venue for customer service, it is meant fo customers like myself to help each other. Should you require further assistance related to your account you will need to contact customer service directly ad they will be able to further help you.