Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

Payment Program Promotion credit not shown on Mobile Service Agreement

I upgraded my phone with Fido today, shown in the picture, iPhone 12 $20/mo. But on my Mobile Service Agreement.pdf Fido emailed me, the Monthly Fees for Payment Program is still $40.84/mo. And I looked at my app, account, there is no single trace ab...

Resolved! Inquiries about the cost of New USIM card.

It has been upgraded to iPhone 12 Mini at a special price on Black Friday. There is a new SIM card in the delivered box. I didn't apply for a new SIM card. Do I have to pay for it? Previously, I used an iPhone. Please contact me.

Confused about my new monthly fee

Hi everyone, please allow me to borrow your wisdom. I received a Fido offer for iPhone 12 mini like everyone does.however the page of promotion kind of throws me off- I am not sure how much I am going to pay after the upgrade!please see the attached ...