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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 210184 Views
  • 63 replies
  • 22 likes

CANNOT USE THE APPLE CARE PLAN!!!

I have purchased the apple care protection plan from Fido for over one year. However, when I went to the Apple store, the staff told me that I cannot use it because I don't have the plan. It doesn't show on my phone that i have the apple care plan.  ...

Resolved! I ordered iphone 12 December 27

I ordered the iphone 12 online on December 27,2021 and still haven't received a tracking number or any shipping info. Can you please give me an estimate to how much long I should wait? 

Margaret89 by • I'm a participant level 1
  • 1176 Views
  • 1 replies
  • 0 likes

Resolved! Phone upgrade still waiting

Hello,    Still waiting for phone ordered, I dont  get any email. Can I cancel this order, This phone is available to other provider. Thanks

fyler2013 by • I'm a participant level 2
  • 1929 Views
  • 3 replies
  • 0 likes

Resolved! Google Pixel 6 Pro shipping delays

Ordered online shipping of Pixel 6 Pro 128GB on boxing day.How long till it'll be shipped?(How backed-up is it?)Is there a way for me to just go to FIDO store and pick it up?

Hokeman by • I'm a participant level 2
  • 2914 Views
  • 4 replies
  • 0 likes

No confirmation email

Hi, I ordered a Google Pixel 6 with a plan change on 26th december but I am not sure if the order went through. I don't see any device added to my fido account and I didn't receive any confirmation mail.Could you please confirm if my order got placed...

aminkamel by • I'm a participant level 2
  • 3691 Views
  • 9 replies
  • 0 likes
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