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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 206244 Views
  • 63 replies
  • 22 likes

Resolved! Do Huawei phones work in Canada?

Hi,   I'm actually in the process of buying a new phone and would like to know if the Huawei can still be use in Canada. I know that they don't have the google play store anymore and some other stuff, but I would like to know if Fido would still be a...

Célestine by I'm a participant level 1
  • 7059 Views
  • 2 replies
  • 0 likes

Resolved! iPhone 13 pro max

I have not even had my iPhone pro max 13 a week and I have a line going through my screen !!! Unacceptable for the price !! Please have someone contact me and I can send pictures of the issue !!! This needs to be replaced 

Ptnm by I'm a participant level 1
  • 1960 Views
  • 2 replies
  • 0 likes

Fido unable to update an error with shipping address

I made a request for a new device on Dec 30.Today it is Jan 7. I have been contacting FIDO every day without fail to get an update once I noticed an error in the shipment address from Purolator.Everyday, I get the same run around, please fill this up...

unknow_user by I'm a participant level 2
  • 2770 Views
  • 6 replies
  • 0 likes

Resolved! Data roaming in Canada

What if i turn on data roaming when not outside of Canada? Will I be charged for this? Will I get better coverage/range in rural areas/mountains?

Kevinsong by I'm a participant level 1
  • 1062 Views
  • 1 replies
  • 0 likes