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Security policy pervent

mericus2017
I'm a Participant Level 1
I'm a Participant Level 1

Why won't my camra work

 

3 REPLIES 3

khouya
I'm Qualified Level 1
I'm Qualified Level 1

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Hi mericus2017.

The right thing to do in your case is to Go in settings  then type in search bar security policy see for update or toggle on. If not working the sensors is off, you can turn the sensors on by following this quick & fast tutorial: https://us.community.samsung.com/t5/Samsung-Apps-and-Services/security-policy-prevents-use-of-camera...

Sincerely yours,

khouya. Smiley

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Cawtau
Senior MVP Senior MVP
Senior MVP

Hello Mericus2017,

 

  Welcome to the community!

 

  Sorry to hear your camera isn't working properly. Do you have a Samsung device by chance? A brief Google search provided these links here and here. I haven't fully gone over the video or link, however, it may provide some useful information.

 

  On the other hand, if your issue is different, could you please elaborate a little more about your device and issue?

 

Hope this helps 😀

 

Cheers

 


khouya
I'm Qualified Level 1
I'm Qualified Level 1

Hi mericus2017 Smiley

Can you describe the model of your camera?

And are you using the 2.4GHz band for your wifi camera?

Have a nice day Smiley