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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 150377 Views
  • 50 replies
  • 22 likes

Resolved! Sim Card missing with new phone?

I just upgraded my phone with FIDO and my new phone came with a card (the bigger credit card size) that says Multi Sim card.  It has a place for the sim card but, it's empty - the sim card is already punched out.  So I'm wondering if it is missing or...

longje by I'm a Participant Level 1
  • 362 Views
  • 1 replies
  • 0 likes

Very Frustrated with FIDOOOO

I have been with Fido for 0ver 10 years now and just got added my hiome interent with them too. I just upgraded my phone and planning to add another line to my account so in total Ill have 3 lines under my account.  I was promised to get $10 disount ...

NourAtiyeh by I'm a Participant Level 1
  • 296 Views
  • 1 replies
  • 0 likes

Worst customer service

Hello, I have been using Fido service for approx 1 year. I have an add-on pack for 1000 international minutes, which I never avail entirely every month.  I was really shocked to see yesterday when they added long distance overcharges of $ 766 cad las...

FIDO FRAUD DEPARTMENT DOESNT ANSWER

Someone has gotten access to my fido account and fraudulently tried to upgrade my phone and has made themselves the primary account holder on my account so I am unable to view my bills, change my email, nothing!!! I have left numerous voicemails for ...

ebun by I'm a Participant Level 2
  • 385 Views
  • 1 replies
  • 0 likes

Phones plan

I want to buy the iphone 11 and add it to my phone plan but every time i try to do that they tell me to contact the validation team to be able to continue with the transaction 

Maryambondak by I'm a Participant Level 1
  • 343 Views
  • 1 replies
  • 0 likes