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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 206335 Views
  • 63 replies
  • 22 likes

Poor customer service

I've been trying to speak to someone for 2 days to figure out where the phone I ordered was sent.  Over 2 hours waiting yesterday and over 1 hour this morning.

LandryP by I'm a participant level 1
  • 512 Views
  • 0 replies
  • 1 likes

Urgent, number transfer issue

I just bought 2 lines under one account, but only one number  is shown when I access the account. So when I transfer the original number to fido, only one number works and another one is the temperary number. Under account, only showing one number. H...

Benjaminxjm by I'm a participant level 2
  • 1267 Views
  • 3 replies
  • 0 likes

Adding a third line

I'm debating to add a third line to my account but myself and the other person are curious if this person will need a credit check done or not as it would be under my name?

SabrinaH_KW by I'm a participant level 1
  • 579 Views
  • 1 replies
  • 0 likes

price dropped

Price on my phone dropped from $30 to 20$ per onth. I bought it a week ago. I tried to contact to the agent but never answered for 4 hours. How can I get the price adjustment  via online? 

heewan by I'm a participant level 1
  • 570 Views
  • 1 replies
  • 0 likes

Poor Customer Service

One fine morning, I saw another linenadded to my account. I haven't given any confirmation of purchasing a new phone when I currently use one. Tried contacting the customer service and no human is giving responses. So pathetic situation is what I'm f...

Vipin_kv by I'm a participant level 1
  • 578 Views
  • 1 replies
  • 0 likes