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Ordered iPhone 14 Pro Max

MDJS369
I'm a Participant Level 1
I'm a Participant Level 1

Hello,

 

I reserved iPhone 14 Pro Max (128gb)  in silver color in month end of November, 2022. When I reserved, it was showing me "Position in Line: 47" and normally, the store representative mentioned that it would be 3-4 weeks but I checked as of today - December 15th, 2022 it shows position in line - 45!

 

Now, I understand that the phones are not available due to shortages and not even available in apple stores. Having said that, is there any estimation of when the device is available other than just waiting?

 

Thank You! 

1 REPLY 1

FidoAnthony
Moderator
Moderator

Hey @MDJS369,

 

We'll be happy to take another look at your account with you.

 

 There are several ways to reach customer service:

 

 - On the phone (by dialing 611 from your Fido device), you will have a call back option instead of waiting on the line

- Via live chat on Fido.ca

- By writing us a private message on our social networks (Facebook, Twitter or Instagram).

 

Hope to talk to you soon.