Winback offer missing

[hajmeri2024]

Hi,

I recently accepted a winback offer from Fido team and haven't heard anything since. Its been a week. I have called your customer service and spent more than 6 hours. This is frustrating and feels like a scam. Please look into this.

[FidoSaad]

Hey there @hajmeri2024!

Welcome to the Community

Have you received any order confirmation since?

As Winback offers can only be applied by the Winback team, please contact us if you haven't received a confirmation yet and we'll be happy to review the situation