March 2017
Network details:
2G bands | GSM 850 / 900 / 1800 / 1900 |
3G bands | HSDPA 850 / 900 / 1900 / 2100 |
HSDPA 850 / 900 / 1700 / 1900 / 2100 | |
4G bands | LTE band 1(2100), 3(1800), 5(850), 7(2600), 8(900) |
LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 13(700), 17(700), 20(800) | |
Speed | HSPA, LTE-A |
GPRS | Yes |
EDGE | Yes |
***Edited to add labels***
Solved! Go to Solution.
March 2017
@joash_9292 wrote:
Network details:
2G bands GSM 850 / 900 / 1800 / 1900 3G bands HSDPA 850 / 900 / 1900 / 2100 A HSDPA 850 / 900 / 1700 / 1900 / 2100 B 4G bands LTE band 1(2100), 3(1800), 5(850), 7(2600), 8(900) A LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 13(700), 17(700), 20(800) B Speed HSPA, LTE-A GPRS Yes EDGE Yes
***Edited to add labels***
Hello Joash_9292,
You should be aware that it appears as though you have provided specifications for two different versions of the device. I have identified them as A and B.
Both devices would have all of the compatible bands/frequencies for 2G and '3G'.
With regards to LTE, device A only has one of the compatible bands/frequencies, band 7 or 2600MHz. On the other hand, device B has three of the compatible bands/frequencies. You can verify the compatible bands/frequencies here.
While both devices should be able to access the LTE network, coverage depends on the matching bands/frequencies of your surrounding cellular towers as not all bands/frequences are used at all towers. You can get an idea of your area towers here.
Hope this helps
Cheers
June 2017
I have a Passport Silver Editon purchased early 2017.
I spend 7-8 mos of the year on Pelee Island in Lake Erie. The Island has 2 Rogers towers, 2 Telus Towers (also used by Bell).
I have recpetion problems, nevertheless, phone works better on 2g than on 4g3g2g, and often drops to emergency calls only. FIDO has its own towers and offers Extended Service when it uses Rogers towers.
I like FIDO because it gives me a 2nd line at a discount, offers roaming upto $50 and provides free roaming after that amount is reached on your bill. No other provider comes close. I used to use Koodo as my service provider, had few if any reception problems. Virgin hub was not always the best reception but worked well; however, I have a special deal for Bell for the Island using ZTE wireless hub; works well but lately not as well. Price can't be beat: 100GB for $60 + Hst.
if the reception thru Fido does not improve, I'll be forced to another provider.
June 2017
@macfox wrote:
...I spend 7-8 mos of the year on Pelee Island in Lake Erie. The Island has 2 Rogers towers, 2 Telus Towers (also used by Bell).
I have recpetion problems, nevertheless, phone works better on 2g than on 4g3g2g, and often drops to emergency calls only. FIDO has its own towers and offers Extended Service when it uses Rogers towers.
....
Hello Macfox,
Welcome to the community!
To clarify, Fido uses Rogers' towers and offers Extended coverage on the other cellular towers (Telus, in this case). Additionally, as far as I can tell, Rogers only has one tower on the island.
Taken from here.
It's a common misconception that any of the mobile providers will suit everyone, everywhere. Unfortunately, that is not always the case. The nature of mobile phones is that they are dependent on cellular signals reaching the phones. Many factors can affect those signals from reaching the phones-- including
proximity to cellular towers and interference caused by obstructions between the cellular and the device (see here). That is why no mobile provider will be able guarantee their service. If there were new buildings erected between your location and the Telus towers, it could account for the reduced reception of your wireless hub.
The obvious solution would be for Fido/Rogers to erect an additional tower in the area. They are unlikely to install a new tower for a few customers. Your best option is to have a discussion with your local municipality and community to establish the need for a new tower.
Each of the mobile providers have their cellular towers strategically placed. Their placement may benefit some customers, but it might not benefit others. The roaming agreements (extended coverage) were meant to allow all customers access to the other networks -- at least temporarily. I understand that depending on where you live/work on the island, you may regularly exceed extend coverage limits.
Hope this helps
Cheers
June 2017
Hi @macfox and welcome to the Community
Thanks for taking time to share your feedback with us. I will be sure to pass it along.
Cheers.
March 2017
@joash_9292 wrote:Network details:
2G bands GSM 850 / 900 / 1800 / 1900 3G bands HSDPA 850 / 900 / 1900 / 2100 HSDPA 850 / 900 / 1700 / 1900 / 2100 4G bands LTE band 1(2100), 3(1800), 5(850), 7(2600), 8(900) LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 13(700), 17(700), 20(800) Speed HSPA, LTE-A GPRS Yes EDGE Yes
Your device must be compatible with the Fido network, which uses GSM, UMTS, HSPA and HSPA+ at 850 MHz and 1900 MHz. To access LTE network, the phone must be compatible with:
This is what you need for your phone to work with Fido.
From the info you provided the phone has all the necessary bands/frequency to operate 100% on the Fido network.