Voiemail to Text not working at Google PIXEL 2 XL

Reply
I'm a Participant Level 2 PERRYYANG
I'm a Participant Level 2

Voiemail to Text not working at Google PIXEL 2 XL

my phone did not recived voicemail to text nor voice file since I change phone number.

I hold too long with tech support which I do not have time.

please help me fix.

 

Accepted Solution

Re: Voiemail to Text not working at Google PIXEL 2 XL

FYI... Pamela did a reset on my Voicemail and that fixed the issue. Thanks everyone for the help!!

View solution in context
Flag this to a Moderator
Message 1 of 16
3,688 Views
I'm a Contributor Level 1 Coop
I'm a Contributor Level 1

Re: Voiemail to Text not working at Google PIXEL 2 XL

Hey Charles,

Yes, everything seems to be set up correctly and working on that end, I even updated the VMR #  to +14168216549. Shouldn't the text be on Fido's end though?  

Flag this to a Moderator
Message 11 of 16
1,811 Views
Moderator
Moderator

Re: Voiemail to Text not working at Google PIXEL 2 XL

Thanks for the info!

 

As for the texts, it's part of the Voicemail feature so its mostly generated by it in the process.

 

Just to confirm, this was working with your previous device? It only stopped when you switched to your Pixel 2 XL?

 

Would you be able to to test it out with your SIM in another device?



Flag this to a Moderator
Message 12 of 16
1,805 Views
I'm a Contributor Level 1 Coop
I'm a Contributor Level 1

Re: Voiemail to Text not working at Google PIXEL 2 XL

 @FidoCharles, a little back story, I've been running with a 10yr old gradfathered plan from the iphone 3g's I had and recently updated my plan last month that included the new to me text feature. My wife has a Pixel 2 through Rogers and her voicemail to text isn't working as well so I'm not sure if this will help. Maybe there's something wrong with my sim card? 

Flag this to a Moderator
Message 13 of 16
1,785 Views
Former Moderator FidoGabrielle
Former Moderator

Re: Voiemail to Text not working at Google PIXEL 2 XL

I'm sending you a PM to see if we can get to the bottom of this. Smiley



Flag this to a Moderator
Message 14 of 16
1,746 Views
Highlighted
I'm a Contributor Level 1 Coop
I'm a Contributor Level 1
Solution

Re: Voiemail to Text not working at Google PIXEL 2 XL

FYI... Pamela did a reset on my Voicemail and that fixed the issue. Thanks everyone for the help!!

Flag this to a Moderator
Message 15 of 16
1,713 Views
Former Moderator FidoGabrielle
Former Moderator

Re: Voiemail to Text not working at Google PIXEL 2 XL

Glad to hear it was fixed! Thanks for letting the community know @Coop. Smiley



Flag this to a Moderator
Message 16 of 16
754 Views