Thanks for the info!
As for the texts, it's part of the Voicemail feature so its mostly generated by it in the process.
Just to confirm, this was working with your previous device? It only stopped when you switched to your Pixel 2 XL?
Would you be able to to test it out with your SIM in another device?
@FidoCharles, a little back story, I've been running with a 10yr old gradfathered plan from the iphone 3g's I had and recently updated my plan last month that included the new to me text feature. My wife has a Pixel 2 through Rogers and her voicemail to text isn't working as well so I'm not sure if this will help. Maybe there's something wrong with my sim card?
Welcome to the community!
The new plans come with regular voicemail (includes up to 3 messages, each 3 minutes in length that can be saved up to 3 days). With regular voicemail, you get notified of your messages by text messages like the one you note.
The Voicemail to Text feature is an add-on Premium Voicemail. You can add the feature as a standalone feature or as a part of the Value Pack (see here).
**edit** There is a Visual Voicemail for iPhone only as well, but the Voicemail to Text is available for other phones**
Hope this helps