This is THE place to find answers, ask questions and share advice. Register now to join the conversation!
We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.
February 2018
my phone did not recived voicemail to text nor voice file since I change phone number.
I hold too long with tech support which I do not have time.
please help me fix.
Solved! Go to Solution.
August 2018
FYI... Pamela did a reset on my Voicemail and that fixed the issue. Thanks everyone for the help!!
February 2018
February 2018
February 2018
Fido support told Me voice to text only work at iOS. I'd that true?
February 2018
Hey @PERRYYANG,
The Voicemail to Text service should work with an Android device as well.
Would you be able to let us know if you're able to listen to your voice messages though?
Also, are you able to receive SMS/MMS otherwise?
February 2018
YES i am able to send/received MMS/SMS message. but voice message show show: 18: Voice Msg Notice 1 (0 urg).
February 2018
Hello PERRYYANG,
Welcome to the community!
The new plans come with regular voicemail (includes up to 3 messages, each 3 minutes in length that can be saved up to 3 days). With regular voicemail, you get notified of your messages by text messages like the one you note.
The Voicemail to Text feature is an add-on Premium Voicemail. You can add the feature as a standalone feature or as a part of the Value Pack (see here).
**edit** There is a Visual Voicemail for iPhone only as well, but the Voicemail to Text is available for other phones**
Hope this helps :Smiley:
Cheers
February 2018
August 2018
Hi, did this ever get sorted out, I have the same issue with my Pixel. I do have the value pack and am using the default text app.
August 2018
Hey @Coop
Got some questions for you
1. Do you have access to your Voicemail when dialing "1" ?
2. Is it fully Set Up?
3. You do have the latest OS on your device?
Let us know !