To be able to use VoLTE you must have the follow creteria:
- A LTE SIM card
- Both the caller and receiver are within the LTE coverage area
- VoLTE compatible device ( Must have updated software with VoLTE )
As this moment, the LG G5 ( as we don't carry the LG G% ) is not compatible with VoLTE but we're looking into adding the feature in the future.
Ridiculous for so many reasons if true, just for software development costs. Why would you run separate software for the same network? Another big Fido/Rogers fumble. And guess who loses out - your customers again.