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Trying to payoff device balance and suspend the line

akashashoksam
I'm a Participant Level 1
I'm a Participant Level 1

I want to payoff my device balance and disconnect my  fido connection . Please assist me how can I do this on the fido customer portal. Thank you.

1 REPLY 1

KAPABLE-K
MVP MVP
MVP

Hello @akashashoksam,

 

That can not be done through any self-serve methods, you will need to contact customer service directly and they will be able to assist you.