January 2021
February 2021
There is chance that your phone not available. Maybe on back order until supplier restock. Good luck
February 2021
I would cancel my order and get it directly from Samsung. The price is cheaper on Samsung's website and you're guaranteed to get the buds and tag. Ordering from fido is more expensive and they won't price match. Also its not guaranteed you'll get the buds/tag
February 2021
Hey @embrowne
Sorry to learn that you are looking to cancel your order. The advantage with your order here is that you get a financing option, which allows you to not pay full price for your phone right away.
To get this looked into, we will need get access to your account.
You can find all the ways to reach us here.
If it's best for you, we can send you a PM here on the Community as well.
February 2021
@Leslie81 Did you get the phone yet? I got mine in on Saturday and was able to order the Galaxy Buds Pro and Smart Tag with the evoucher. I'm loving the S21 Ultra so far, curious what your thoughts are.
January 2021
Hey @Leslie81, we're very excited for you! This brand-new phone looks amazing. Don't hesitate to let us know how things go!