SUPPORT FOR APPLE WATCH

Reply
Highlighted
I'm a Participant Level 3
I'm a Participant Level 3

SUPPORT FOR APPLE WATCH

Okay how about a compromise to why fido is not supporting apple watch...don't tell us when or if you will support apple watch, just explain in simple language what the problem is. Example It's the network or it's marketing, rogers wont let you or you are not allowed by law or stone cold said no what ever anything anything at all, at least try. Anything but what you already said a least 100 times. Thanks and good luck.

Just curious gorge 

Accepted Solution

Re: SUPPORT FOR APPLE WATCH

Hey Rubberduck. Smiley

 

I understand why you're asking, the Apple Watch is a great product! 

 

We simply made the decision to not support the Apple Watch, for now. We are constantly reviewing our device line-up, but we don't have any updates on whether we will carry them in the future. 

 

Hope this helps! 

View solution in context
Flag this to a Moderator
Message 1 of 21
3,814 Views
Highlighted
Moderator
Moderator
Solution

Re: SUPPORT FOR APPLE WATCH

Hey Rubberduck. Smiley

 

I understand why you're asking, the Apple Watch is a great product! 

 

We simply made the decision to not support the Apple Watch, for now. We are constantly reviewing our device line-up, but we don't have any updates on whether we will carry them in the future. 

 

Hope this helps! 



Flag this to a Moderator
Message 2 of 21
3,144 Views
Highlighted
I'm a Participant Level 3
I'm a Participant Level 3

Re: SUPPORT FOR APPLE WATCH

Yes I already know that answer. What I am looking for is why? Example " Fido decided not to support apple watch for know because we are a discount carrier and supporting apple watch would require a massive $$ financial investment and we would have to raise our prices for everybody because there would not be enough apple watch users to cover the cost and that would not be fair" end of example. Now I just made up that answer so you get an Idea of the kind of answer we are all looking for. 

Flag this to a Moderator
Message 3 of 21
3,077 Views
Highlighted
Moderator
Moderator

Re: SUPPORT FOR APPLE WATCH

Hey @Rubberduck

 

I see the type of answer that you are looking for here. However we can only give you the information we have on our end.

 

We are constantly reviewing our device line-up. At this time, we will not carry the Apple Watch.


I invite you to keep an eye on Fido.ca for upcoming products. Smiley



Flag this to a Moderator
Message 4 of 21
3,053 Views
Highlighted
I'm Experienced Level 2
I'm Experienced Level 2

Re: SUPPORT FOR APPLE WATCH

With the recent news that Fido is supporting E-Sim activation's I am curious how long it will be before they launch the Apple Watch plans. It only seems logical that if they are activating the e-sim that the apple watch plans follow suit. Hopefully Fido can come through on this thanks!   

Flag this to a Moderator
Message 5 of 21
2,583 Views
Highlighted
Moderator
Moderator

Re: SUPPORT FOR APPLE WATCH

Hey @jlits Smiley Moved your post here since this thread is also about the Apple Watch. We have no news on the Apple Watch on our end. I can assure you that this thread will be updated if there's any change concerning this. 



Flag this to a Moderator
Message 6 of 21
2,538 Views
Highlighted
I'm Experienced Level 2
I'm Experienced Level 2

Re: SUPPORT FOR APPLE WATCH

Its time for Fido to bring Apple Watch plans to market. You have e-sim technology so it doesn't make sense why you wont for Apple Watch!

Flag this to a Moderator
Message 7 of 21
2,471 Views
Highlighted
I'm a Contributor Level 1
I'm a Contributor Level 1

Re: SUPPORT FOR APPLE WATCH

Hey guys. I made a very long, detailed post in this thread, and apparently the mods deleted it or didn't let it through.

 

The gist was: Fido offers data-only plans that work on any eSIM device that can receive the QR code. Unfortunately, Apple has blocked the apple watch app from even attempting to scan this code if your iPhone is on Fido at the time. I attempted this in store today.

 

Hopefully I can recover the longer post where I went through a more careful blow by blow, but feel free to ask me questions.

Flag this to a Moderator
Message 8 of 21
1,936 Views
Highlighted
Senior MVP Senior MVP
Senior MVP

Re: SUPPORT FOR APPLE WATCH

Hello Brandoc,

 

  Welcome to the community!

 

  Apple Watches are not like other smartwatches. While a data-only plan might suffice for another smartwatch with an eSIM, Apple Watches need to be paired to an iPhone in order to use the device (see here). In order to pair the Apple Watch to use cellular services with an iPhone, it would require its own smartwatch plan. Those plans are associated with the main iPhone's plan. On the other hand, a smartwatch with a data-only plan would be entirely separate from the phone's plan.

 

  At this time Fido does not offer smartwatch plans (see here). That would likely be why your watch was unable to scan the code.

 

Hope this helps 😀

 

Cheers

 

 

 


Flag this to a Moderator
Message 9 of 21
1,926 Views
Highlighted
I'm a Contributor Level 1
I'm a Contributor Level 1

Re: SUPPORT FOR APPLE WATCH

> @Cawtau: "a smartwatch with a data-only plan would be entirely separate from the phone's plan."

 

Correct, and that is precisely what I wanted--a data-only plan for my watch which was entirely separate from the phone's plan.

 

---

 

> @Cawtau: "Apple Watches need to be paired to an iPhone in order to use the device"

My watch was paired, over bluetooth during setup, and it also functioned perfectly fine independently of my phone, when on wifi: iMessage and FaceTime worked fine, even when my iphone was completely powered off.

 

---

 

> @Cawtau: Fido does not offer smartwatch plans. That would likely be why your watch was unable to scan the code.

 

No that wasn't the reason. The reason I couldn't scan the code was because apple has programmed the apple Watch app on iphones to first check if the carrier is on the "approved list" of apple watch carriers. This is purely a software problem and I'm looking into how to tweak the apple Watch app (since my version of iOS is jailbroken) in order to disregard the "approved list" which apple has programmed into it.

 

Then, when my Watch app is free to scan any QR code from any carrier of my choosing, I will be able to download the fido eSIM profile for a data-only plan, and see whenever apple has put other roadblocks in place to try and control what their users do with devices which they have purchased.

 

It will be very telling to see what happens when the profile is finally downloaded.

Flag this to a Moderator
Message 10 of 21
1,914 Views