Hi @JasonSantos , sorry to hear that. You could try removing and reseating the Sim card and doing a restart. I would suggest removing sim card, turn device back on and then shut down again, put sim back in, restart the device. Sometimes they need a little help to populate the settings correctly. If that doesn't help, tech support can be reached by calling *611 from your device or reaching out to fidosolutions on Twitter or Facebook for a dialogue by messaging.
