Play Store not working

Reply
Highlighted
I'm a Participant Level 1
I'm a Participant Level 1

Play Store not working

 

Is there a way to reinstall this pls?

 

 

***Edited to add labels***

Flag this to a Moderator
Message 1 of 3
840 Views
Highlighted
Former Moderator
Former Moderator

Re: Play Store not working

Hi tammyj & welcome to the Community!

 

Are you referring to the Play Store? If that's the case, you can't uninstall/reinstall it. 

 

Have you tried restoring your phone?

 

Let me know!



Flag this to a Moderator
Message 2 of 3
834 Views
Highlighted
I'm Qualified Level 2
I'm Qualified Level 2

Re: Play Store not working

It would help if you defined what "not working" means. Error messages? What shows up on the screen? What phone do you have? "Not working" provides no helpful information.

 

Clearing that app's data and/or cache might help, depending on what the actual problem is.

Flag this to a Moderator
Message 3 of 3
826 Views