Phone zero Balance

Phone zero Balance

Phone zero Balance

SOLVED
Zanne
I'm a Participant Level 2

Phone zero Balance

Does my bill will be lower now cause i paid off my phone? 

Accepted Solution

Re: Phone zero Balance

Solved by Senior MVP Senior MVP

Hello Zanne,

 

  If your contract is nearing its end (or has already ended), it's likely you have a subsidised plan. You should note that Fido has recently switched from their old subsidy model to a financed Payment Program. With the subsidised plans, the cost of devices was incorporated into the cost of plans (ie Small, Medium, Large, etc). With the new model, the cost of devices is separate from the cost of plans.

 

  If your plan is a subsidised plan, your monthly billing will not automatically be reduced. It is not possible to simply remove the subsidy from older plans so you would need to switch to a new plan. However, you should note that the details of the new plans may not be the same as your current plan. If you did not switch plans, you will not automatically get a new cellphone. In order to finance another device, you would also need to switch to a new plan as the old subsidised plans are not compatible with the new financed model.

 

Hope this helps 😀

 

Cheers

 

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1 REPLY 1
Cawtau
Senior MVP

Hello Zanne,

 

  If your contract is nearing its end (or has already ended), it's likely you have a subsidised plan. You should note that Fido has recently switched from their old subsidy model to a financed Payment Program. With the subsidised plans, the cost of devices was incorporated into the cost of plans (ie Small, Medium, Large, etc). With the new model, the cost of devices is separate from the cost of plans.

 

  If your plan is a subsidised plan, your monthly billing will not automatically be reduced. It is not possible to simply remove the subsidy from older plans so you would need to switch to a new plan. However, you should note that the details of the new plans may not be the same as your current plan. If you did not switch plans, you will not automatically get a new cellphone. In order to finance another device, you would also need to switch to a new plan as the old subsidised plans are not compatible with the new financed model.

 

Hope this helps 😀

 

Cheers