Phone shows No SIM

[Ashley9132569]

Hi, my phone was working fine up untill yesterday when it suddenly said that I didn't have a usim card. I can't text I can't make calls ... Has there been a problem with fido in the montreal area also? 

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[FidoAlyson]

Welcome to the Community @Ashley9132569

Have you tried to remove and add back the SIMcard to see if it works?

[Ashley9132569]

I have and sadly it didn't work

[FidoClaudia]

Hey @Ashley9132569,

Thanks for trying that!

Can you tell me what phone model you're using? Are you still getting the exact same error message? Also, would it be possible for you to test your SIM card in a different device to see if the same thing happens?

[FidoClaudia]

Hey @Ashley9132569,

Were you able to finally figure this out?