Phone shows No SIM

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I'm a Participant Level 2 Ashley9132569
I'm a Participant Level 2

Phone shows No SIM

Hi, my phone was working fine up untill yesterday when it suddenly said that I didn't have a usim card. I can't text I can't make calls ... Has there been a problem with fido in the montreal area also? 

 

 

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Former Moderator FidoAlyson
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Re: Phone shows No SIM

Welcome to the Community @Ashley9132569

Have you tried to remove and add back the SIMcard to see if it works?

 



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I'm a Participant Level 2 Ashley9132569
I'm a Participant Level 2

Re: Phone shows No SIM

I have and sadly it didn't work

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Moderator
Moderator

Re: Phone shows No SIM

Hey @Ashley9132569,

 

Thanks for trying that!

 

Can you tell me what phone model you're using? Are you still getting the exact same error message? Also, would it be possible for you to test your SIM card in a different device to see if the same thing happens?

 



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Moderator
Moderator

Re: Phone shows No SIM

Hey @Ashley9132569,

 

Were you able to finally figure this out? Smiley



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