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Phone not delivered

Sidak
I'm a Participant Level 2
I'm a Participant Level 2

Subject: Phone Delivery

Hi,

I have booked for a mobile to be delivered to my house yesterday and still have not received it. I have been trying to call the customer service but no one picked up. The only time someone picks up is when I put the phone down and remove the line from my phone.

4 REPLIES 4

Sidak
I'm a Participant Level 2
I'm a Participant Level 2

Hello,

I ordered my phone on November 24, but it's still not delivered. I tried to call customer care service several times but no one answered me. I really got frustrated with the service. 

Sorry to hear that Sidak, 

 

Please contact customer support to verify the status of your order



Sidak
I'm a Participant Level 2
I'm a Participant Level 2

Hello,

 

It shows that the phone is in back order. 

FidoFaiza
Moderator
Moderator

Hi @Sidak,

 

Do you mean the phone was shipped and was supposed to be delivered yesterday and wasn't? When exactly was the phone ordered? 

 

There're other ways to reach as well, e.g., Live Chat & Social Media.