P20 pro PIE OTA update?

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I'm a Contributor Level 1 bearback
I'm a Contributor Level 1

P20 pro PIE OTA update?

Just waiting on my new p20 pro to arrive and wonder if Fido hae rolled out the PIE update yet?

Has anyone updated OTA?

 

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Re: P20 pro PIE OTA update?

For updates, please refer to this thread.

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I'm a Contributor Level 2 ryadav
I'm a Contributor Level 2

Re: P20 pro PIE OTA update?

No I did not and I am pretty sure they will release in one shot on 14th

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I'm Qualified Level 1
I'm Qualified Level 1

Re: P20 pro PIE OTA update?

4 more hours till the witching hour. Rogers took down the OS update schedule for the Huawei devices so I have a feeling this isn't going to end well. 

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Message 17 of 35
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I'm Qualified Level 1
I'm Qualified Level 1

Re: P20 pro PIE OTA update?

Really sad part is I was very close to pulling the trigger on the Mate 20 pro but that's no longer a thing. I'm not about to be in the same position when Android X is released and I sit here twiddling my thumbs praying to be one of the lucky few to get the OTA update for a device that costs in excess of $1000.

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Moderator
Moderator

Re: P20 pro PIE OTA update?

Hey @Proac

 

We understand that you haven't received the update yet. 

 

Rest assure, we're looking into this and will get back to you as soon as we get an update regarding the situation. 



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Message 19 of 35
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I'm Qualified Level 1
I'm Qualified Level 1

Re: P20 pro PIE OTA update?

And as I boldly predicted the 14th is here but the update is MIA. I knew it, I knew it . Sad

 

 

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Community Specialist
Community Specialist

Re: P20 pro PIE OTA update?

Hey @Proac, so today is the day that Huawei will open it up to all the remaining IMEIs that didn't receive the update yet. Please let us know if you don't receive it by the end of the day.



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Message 21 of 35
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I'm Qualified Level 1
I'm Qualified Level 1

Re: P20 pro PIE OTA update?

If I receive the update today I'll send you a dozen roses. 

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Message 22 of 35
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I'm a Legend Level 1
I'm a Legend Level 1

Re: P20 pro PIE OTA update?

@FidoStephen are you saying that these updates are being pushed out directly to the end user from Huawei and Fido has no involvement?

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Community Specialist
Community Specialist

Re: P20 pro PIE OTA update?


@KAPABLE-K wrote:

@FidoStephen are you saying that these updates are being pushed out directly to the end user from Huawei and Fido has no involvement?


Fido was involved in the testing, but Huawei is in charge of the rollout. 



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Message 24 of 35
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I'm a Legend Level 1
I'm a Legend Level 1

Re: P20 pro PIE OTA update?

@FidoStephen is that specific to Huawei or does the same thing goes for all other manufacturers? Fido test the update and then the manufacture pushes it directly to the end user? 

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Community Specialist
Community Specialist

Re: P20 pro PIE OTA update?


@KAPABLE-K wrote:

@FidoStephen is that specific to Huawei or does the same thing goes for all other manufacturers? Fido test the update and then the manufacture pushes it directly to the end user? 


Same applies for all manufacturers Smiley



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I'm a Legend Level 1
I'm a Legend Level 1

Re: P20 pro PIE OTA update?

@FidoStephen, Thanks!

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Message 27 of 35
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I'm a Contributor Level 2 ryadav
I'm a Contributor Level 2

Re: P20 pro PIE OTA update?

So I was right that something was not right from day 1. Honestly, leaving the update to .. 

 

Weirdly, I was level 3 contributor this morning now I am level 2... is that also fido ...

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Community Specialist
Community Specialist

Re: P20 pro PIE OTA update?


@ryadav wrote:

So I was right that something was not right from day 1. Honestly, leaving the update to .. 

 

Weirdly, I was level 3 contributor this morning now I am level 2... is that also fido ...


@ryadav You actually ranked up from Participant Level 3 to Contributor Level 2. The Contributor Level 3 rank is earned when you've made 50 or more posts. Smiley



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Message 29 of 35
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I'm Qualified Level 1
I'm Qualified Level 1

Re: P20 pro PIE OTA update?

That's rather interesting news. If Huawei manages the rollout why do we get hamstrung by not having access to their Hicare application which we could use to get the update manually? It's even more maddening to know Android 9 already has an update since it's rollout and many of us are still twiddling our thumbs on 8.1

 

Ridiculous 

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