No order confirmation

No order confirmation

No order confirmation

SOLVED
ausama
I'm a Participant Level 2

No order confirmation

I'm wondering how long it takes to get a shipping confirmation for my new device. I ordered the device 3 days ago and have received the confirmation of order and I'm seeing my new plan in My Account but I have not yet received a shipping confirmation. Can someone please confirm my device has been shipped? 

Accepted Solution

Re: No order confirmation

Solved by MVP MVP

Hello @ausama,

 

You will get the shipping confirmation only when the device has been shipped you can also check your junk/spam folder in case the email went there.

If the device is back-ordered then there will be delays, how long depends on the device and the supplier for this you will need to contact customer service.

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KAPABLE-K
MVP

Hello @ausama,

 

You will get the shipping confirmation only when the device has been shipped you can also check your junk/spam folder in case the email went there.

If the device is back-ordered then there will be delays, how long depends on the device and the supplier for this you will need to contact customer service.