No confirmation received for Iphone 13 pre-order so far

No confirmation received for Iphone 13 pre-order so far

No confirmation received for Iphone 13 pre-order so far

rodle0731
I'm a Participant Level 2

No confirmation received for Iphone 13 pre-order so far

I pre-ordered Iphone 13 pro max last Friday, but no confirmation email has been received.

How can I see the status for my order?

Any estimated date of shippment?

12 REPLIES 12
andyb0207
I'm a Contributor Level 2

It may take a cpuple days to get the confirmation. I pre-ordered my iphone 13 pro max on september 19.. got the confirmation 4 days later and I received my new phone on launch day (friday)

NipponIchi
I'm a Participant Level 3

How come you got your phone on launch when I preordered the max on sep 18, still don't have my phone  and still hasnt received any confirmation till this day. never will i order another phone from fido, this confirmation/tracking system is a disaster

Hi all, the iPhone 13 was just released today, September 24th. You will get a congratulations email followed by tracking information soon after. Also a call from FedEx informing you that your package will be delivered on a specific day and that someone needs to be home to sign for it. Congratulations on your new device, hope you enjoy it 



Ahda
I'm a Participant Level 2

Same. No update or confirmation whatsoever since my order was placed last Friday. Did the order get through? How do I check the order status? The official answer of "you'll get an email when it's shipped" is very frustrating, what if it won't be shipped a month from now? At least a way to get an estimated time frame or whether it is in stock or not would be very helpful.

NipponIchi
I'm a Participant Level 3

Did you get any confirmation yet, I am seeing ppls saying they got their phone and they preorderd later than we did

Ahda
I'm a Participant Level 2

No update at all since I placed the order last Friday, it's been 10 days.

AT6
I'm a Contributor Level 2
I'm a Contributor Level 2

I just ordered the iPhone 13 with a new plan today, and I still can't tell if the order even went through. 

bruce9
I'm a Participant Level 2

I also pre-ordered the IPHONE 13 PRO MAX last Friday and the situation is the same as yours, there is no information sent to me about the phone and I don't know how to check my phone order.

It feels awful.

NipponIchi
I'm a Participant Level 3

Did you receive your tracking/confirmation email yet?

bruce9
I'm a Participant Level 2

No, I still haven't received the email.

NipponIchi
I'm a Participant Level 3

did you receive any confirmation from fido yet? pre ordered on 19 and still has nothing

rodle0731
I'm a Participant Level 2

I received both confirmation email and tracking no. this afternoon. Expected to be delivered tmr.