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Hello. My Fido Note 9 and S9 plus will not download the March smr update. When will this work?
Hey @Boomquest!
I'd like to ask you a few questions if that's okay with you:
- If you go to your Software update settings, are you able to see if there's anything available?
- Can you do a manual check by tapping on 'Download and install'?
- If you're on WiFi, can you make sure the 'Auto download' option is turned on?
Thank you.
Hi there. Yes I did all those things & it still shows no update on either of my phones. Just shows that I have the Feb. 1/20 patch level.
Hi @Boomquest,
You can try using the Samsung Smart Switch software and see if it helps to get the update to your phone, you can follow this guide here.
Yes, I did all that, but the March SMR update still won't come through on either phone.
Hello @Boomquest, c
Can you expand a bit more about what you have tried.
Are you getting specific error messages? What do you see when you try to manually install the update or if you follow @NaliniR 's link?
Please keep the Community posted on your progress and process.
I did everything recommended on this page, but nothing worked. Then, a couple days later the March SMR update arrived for my Note 9. However, the Fido OS update page has changed & the March SMR update for my S9+ has disappeared when it was supposed to have been released March 23.
I guess there are some glitches with the update leading it to be pulled from the list.
Hey @Boomquest
Due to the current situation, Samsung decided to temporarily suspend SMR updates. We'll update the OS page when we get new information!