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New Phone, Old SIM, Network Unable to Connect

KimAnderson
I'm a participant level 2
I'm a participant level 2

New Phone: Refurbished Samsung Galaxy Note 20 5G

Old Phone: Refurbished Samsung Galaxy Note 20 5G ULTRA

 

New phone cannot maintain connection to any of the FIDO networks.  Can connect sometimes, but mostly getting "Cannot connect to x,y,z network" messages.

 

NETWORK OPERATORS choices are:

  1. Fido ("Registering on Fido..." message with 4 green/blue dots for 120+ seconds then either a) "Unable to connect.  Try later." or b) connects briefly, then drops/disconnects while dialing or immediately after a call)
  2. Fido-EXT (unable to connect.  Try later.)
  3. Fido-EXT(unable to connect.  Try later.)
  4. 302131 (haven't tried connecting to this because I get hacked "all the time" and it seems suspicious to me)

 

Have updated the new phone over wifi, and am currently transferring files/data via SmartSwitch.

 

Seems like I had trouble getting the Samsung Note 20 5G ULTRA to connect a few years ago, but I don't recall which solution worked (I tried several).

 

I live near the CANADA/USA border, though not as close as I did when setting up the ULTRA, if that helps.

 

Any ideas?  Should I just buy a new physical SIM?

 

Thanks for any help you can share!

 

 

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