Fido

KimAnderson

Hi there:I've been through multiple posts (at least 20), multiple attempts at fixing (at least 10), and cannot stay connected to network. Please help if you can. (First post was deleted but I'm trying this again.) New phone: refurbished Galaxy Not...

KimAnderson

New Phone: Refurbished Samsung Galaxy Note 20 5GOld Phone: Refurbished Samsung Galaxy Note 20 5G ULTRA New phone cannot maintain connection to any of the FIDO networks. Can connect sometimes, but mostly getting "Cannot connect to x,y,z network" mess...

KimAnderson

Thanks, @FidoValerie ~ I'll give that a try.

KimAnderson

Holy smokes. SIM card status is switching between connected, suspended and disconnected.I'm really lost here....!

KimAnderson

Hi @FidoValerie :Thanks for reaching out! Here's the information you're asking about:Location: N7M 6H4Have reset network settings multiple times with varying results. (See previous reply.)Model name: SMN981W (I don't knw how to find model number, o...

KimAnderson

Sorry, more info:When I follow the tutorial for this phone, none of the solutions cause the phone to be and stay connected to the network.Reset mobile network settings yields differing results, from long delays (30-120seconds) between responses from ...

KimAnderson

Now I'm getting a couple new error messages while trying the exact same steps:Fido network not available.Unable to connect to Fido.Failed to register.Any helpful information would be deeply appreciated. I've been at this for a good 8 or so hours, an...

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New Phone, Old SIM, Network Connection Failing/Dropping

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Re: New Phone, Old SIM, Network Connection Failing/Dropping

Re: New Phone, Old SIM, Network Connection Failing/Dropping

Re: New Phone, Old SIM, Network Connection Failing/Dropping