My account had been cancelled so how to activate it

My account had been cancelled so how to activate it

My account had been cancelled so how to activate it

herbertsun
I'm a Participant Level 1

My account had been cancelled so how to activate it

I wasn't use fido number for a while so it had been cancelled says on the website I went to local store and clear my fee but the account are not active i called the number says on website which is 1-888-481-3436by using another phone number and I type in the phone number also the account number it says not found. that is so weird,  so I want know how I can reuse my phone number my account balance is current -9.51$

1 REPLY 1
FidoDaniela
Former Moderator

Hey there @herbertsun thank you for reaching out to through the community.

 

Are you talking about a prepaid phone number?