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Line Position for iPhone 12 Pro Max

chuu00
I'm a participant level 2
I'm a participant level 2

Hi, everyone - curious to see what your position is for the iphone 12 pro max.

 

I pre-ordered the iPhone 12 Pro Max in Pacific Blue 128gb and am in position 6.

9 REPLIES 9

hpcan123
I'm a participant level 3
I'm a participant level 3

Hi,

Where did you check the position?

Thanks.

Jean
I'm a participant level 2
I'm a participant level 2

Where can I see my position ?

FidoClaudia
Community Manager
Community Manager

Hey everyone, 

 

You can check your position in line for the reservation following these steps:

 

Existing Customer:

  1. Go to fido.ca.
  2. Log in to My Account, select Phone Reservation.
  3. Go to My Device at the bottom of the page.
  4. Click Device Reservation.
  5. View status.

New Customer:

  1. Go to fido.ca/newreservation.
  2. Log in using your email address and password.
  3. Select View Reservation.

Hope this helps! 



jj12092
I'm a participant level 1
I'm a participant level 1

If I already ordered my phone, do I still have to get a reservation?   

FidoSaad
Former Moderator
Former Moderator

Hey @jj12092

 

Since you're ordered th device already, there is no need to reserve another one Smiley

 

Currently the device is backordered and shipments are delays for up to 2-3 weeks. as soon as your order is ready, we'll send you an email confirmation with a tracking number for the shipment.

 

Hope this helps!



Jiangfei
I'm a participant level 1
I'm a participant level 1

Don't know my position, but I place my order on 5.20am something on Friday, got email it be will ship in 2 to 3 weeks...sad!

XSiS
I'm a participant level 3
I'm a participant level 3

3 weeks gone, did you get the phone?

hpcan123
I'm a participant level 3
I'm a participant level 3

Hi,

I received the same email.. I ordered at 5:05 😢 .. sad

chuu00
I'm a participant level 2
I'm a participant level 2

That really sucks! I ordered mine at 4:50 am and got my phone yesterday on launch day. You'll get yours soon!