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No connection on my phone

ekirkwa
I'm a Participant Level 1
I'm a Participant Level 1

Hey, I have no connection on my cell phone. I paid my bill and still no connection

 

1 REPLY 1

FidoKenny
Moderator
Moderator

Hello @ekrkwa

 

You should be able to use your phone, especially if you paid for your service.

 

Have you tried to restart your phone to see if you get the same result?

 

Also, are you getting an error message when you try to use your device?

 

Let us know.