Hey @vicloewen
Welcome to the Community 
Are you on the most recent OS version of your phone? If you are, you should be able to set up tethering by following these steps:
- From a Home screen, navigate: Settings > Network & internet .
- Tap Tethering & Mobile Hotspot.
- Tap the Mobile Hotspot switch to turn on or off .
- Tap Mobile Hotspot to select an option.
- From the Mobile Hotspot screen, select an option: Set up Mobile Hotspot.
Let us know how it goes!
Thanks for the clarification @vicloewen.
Can you send us a screenshot of what you see under Network or are you saying that is the only available option?
Also, is your phone purchased from us or are you using a non Fido phone?
As you see the menu selection is not visable ( TETHERING / Mobile HotSpot )
The phone is atteacted to FiDO account but purchased thru T Moblie ( Oshawa center)
Fido Account # if you require it ............
Vic
Hello Vicloewen,
Welcome to the community!
Thank you for the additional information. Unfortunately, I'm not sure if you'll be able to get tethering or mobile hotspot to work on that device. Since you got your phone through T-Mobile, I assume it's one of their devices. T-Mobile only allows tethering and mobile hotspot on some of their plans (see here). As such, they will generally disable those features on their devices and only enable them when subscribed to a suitable plan. You might consider contacting T-Mobile to see if they can remotely enable that feature for you.
Hope this helps 😀
Cheers
