Iphone XS Max backorder

[finpudding]

I placed an order (add a line) of Iphone XS Max last weekend and immediately i received a confirmation email which says i should receive it within 2 business days. On Tuesday when i didnt even receive shipping email i contacted Fido and was told the order is being processed and probably will be shipped next day. Today when i contacted Fido i was told it is backordered and there is unknown delay. 

Anyone please shed some light on the waiting time? Is it possible say 1 month later you receive an email saying they cannt fulfill the order at all?

Thanks.

[Cj16]

I've been waiting since June 2...still no update on mine

[FidoDaniela]

Hey @Cj16, we have replied to your other post  

[FidoPierre]

Hey @finpudding, 

Welcome to the Community! 

I'm sad to see you had this kind of experience with your phone order. A phone that is backordered can take up to 2 to 3 weeks to being delivered. However, I assure you we're working as fast as possible to get all our orders fulfilled for our customers.  

There's also the option of going with a different model if you'd like to speed up the delivery.