Internet Available yet "Network is not Available" on my Sony Galaxy

[KYasu]

Hello, I need help with my internet connection. The bars on the top suggests that I do have coverage but I can't access the web. I have tried resetting the APN but it does not work. I have been using my phone in Vancouver but now I have moved to Montreal. I have also changed my number into a Quebec 514 number. This change in location might be the reason, but how can I get the internet to work again? If there are any details that can help you help me, please tell me!!Thank you!!

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[FidoCristina]

Hey KYasu,

I know it has been a while...I saw this post and was wondering what happened.

Care to share?

Thanks.

[FidoStephen]

Hi KYasu,

If you are certain that the proper APN settings are stored in your phone, then I would suggest contacting customer service to have a network reset done. May be a little glitch from when your phone number was changed. 

Let me know how it goes.