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Google Pixel won't turn on after Android update

pshmanka
I'm a participant level 2
I'm a participant level 2

Hello, my Google Pixel received an Andriod update as of last night, since the update, the phone will not turn on. I have attempted to Hold the power button for 10(+) seconds, and with the bottom volume button as well.

I have tried all basic troubleshooting I have found online. Phone won't recognize battery charging with any lighting, & not show anything on screen. I am currently out of town, and in need of use for my phone. I have phone protection until the 9th.

What can I do?

 

***Edited to add labels***

2 REPLIES 2

FidoPamela
Former Moderator
Former Moderator

Hey @pshmanka

 

Have you tried to reach out to Google to see if there are other options to kickstart your phone? 

 

If not and that your phone is still within the first year, you would be able to bring it in store to have it repaired. 

 

If that's not the case, let us know we'd be happy to send you a PM and look at your options. 



Hey @pshmanka!

 

We never heard back, what happened?

 

Is everything working now? If so, how was it resolved?

 

Let us know, I'm sure the info will be helpful to others!