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Dead signal at Scarborough north

Bentransport
I'm a participant level 1
I'm a participant level 1

Every time I drove to Scarborough north on Steeles Ave east from McCowen rd. To Markham road. The LTE was dead, it shows the signal bar full, but can not send and receive data, if stay the 5955 Steeles Walmart parking lot, more worst .. anyone had this experience?

1 REPLY 1

FidoVanessa
Moderator
Moderator

Hey @Bentransport!

 

This area is within our coverage map and what you described shouldn't happen. You can reach out to customer service with specific examples (date, time, exact location) so we can investigate. You can also use the network aid to report it. 

 

Hope this helps!