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Changing pin, now locked out of my phone - anyone can help?

trilex03
I'm a participant level 1
I'm a participant level 1

I was trying to change my pin on my phone, i kept getting the pin wrong, now it has blocked me out, what do I do?

I cant use my phone now, and it is asking me for a PUK

 

 

***Edited to add labels***

 

5 REPLIES 5

FidoJohn
Former Moderator
Former Moderator

Hello trilex03,

 

Your question was already posted.

 

Please follow this link to resolved your issue.

 

http://forums.fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/message-id/15022#M15022

 

I hope this helps!



Stanleyprison
I'm a participant level 1
I'm a participant level 1

Can't get into that link. A message appears that says I do "not have sufficient privileges for that action."  Any way you can repost?

Naomii_Melville
I'm a participant level 1
I'm a participant level 1

I cannot seem to lock my phone because My "PIN" is incorrect, but I don't even have a pin to be incorrect. HELP PLEASE ASAP ! ( My phone urgently needs to be LOCK

Anonymous
Not applicable
If its a keyguard you are trying to activate, I've never been asked for a pin to enable a key guard. I DO know that if you want to enter a password every time you turn your phone on, that is not related to locking the keys, thats a different lock called a sim pin.

Anonymous
Not applicable
when it asked you for the PIN, what pin did you enter? were you making up any number at random?