Cant access fido.mobi using unlocked blackberry

Cant access fido.mobi using unlocked blackberry

Cant access fido.mobi using unlocked blackberry

I'm a Participant Level 1

Cant access fido.mobi using unlocked blackberry

I have an unlocked Blackberry Bold 9700 that I use on Fido.

It works great, except when I try to access my account info (fido.mobi) i get an edrror from FIDO that basically says they cant recognize who I am, and my account cant be accessed.

 

As a results, I cam't check my minutes and data used.

 

Any suggesttions on how to fix this?

 

 

***Edited to add labels***

1 REPLY 1
I'm an Expert Level 2

The temporary unofficial solution, which I came up with is to copy 2 service books to your non-fido blackberry,  its quite difficult, so i decided not to post instructions, or you can wait until Fido sends the proper service book to your phone and then it will work.