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Cant access using unlocked blackberry

I'm a participant level 1
I'm a participant level 1

I have an unlocked Blackberry Bold 9700 that I use on Fido.

It works great, except when I try to access my account info ( i get an edrror from FIDO that basically says they cant recognize who I am, and my account cant be accessed.


As a results, I cam't check my minutes and data used.


Any suggesttions on how to fix this?



***Edited to add labels***


Not applicable

The temporary unofficial solution, which I came up with is to copy 2 service books to your non-fido blackberry,  its quite difficult, so i decided not to post instructions, or you can wait until Fido sends the proper service book to your phone and then it will work.