Cancelled account

[Sump]

I am a new Fido member and I went to check my account today but it says it's cancelled? 
I just started my plan Friday . It's so new I'm still waiting for a shipping confirmation email about my phone. 
I'm concerened ! Please help

[Original_Lucy · Accepted solution]

Good morning @Sump , that is a concern. Welcome to the community. We are a community dedicated to helping with troubleshooting and solutions and don't have access to anyone's account. Please contact Fido support through one of the methods mentioned HERE as soon as possible to get your account sorted out. Best regards