Hey @Gooddaver,
That's not what we want to hear. Rest assured we're always looking for ways to improve our service and offers and we appreciate the feedback. We suggest keeping an eye out on our website at www.Fido.ca for any news and updates. 😃
Hello @loojoy,
Welcome to the community!
We wouldn't want to see you go. You also have the option to connect your Apple Watch to your iPhone via Bluetooth.
The only thing laughable and hilarious is someone spending $600 on a device and bringing it to a company that does not support it.
You guys have the option of going to one of the parent companies and pay the premium to use your device, you are with Fido for the price. If Fido can provide all the bells and whistles then we won't need them we can just call them Rogers.
Not a smartwatch but a $600 smartwatch, of course, they sell the Samsung and Apple phones after all they are a cellphone service provider and now you are comparing devices when the topic is about services.
They provide the cellphones because they provide services for it, they do not provide LTE smartwatches because they do not provide the service it's that simple.
First world problems eh!
Hello Arnoldmp,
Welcome to the community!
Fido does not currently offer any smartphone or Apple watch plans. If they later choose to offer those plans in the future, that update would be available on Fido.ca.
Hope this helps 😀
Cheers
Hello Ztaylor,
Welcome to the community!
@ztaylor wrote:...Seems like Fido is the last carrier to get on board. ...
To which other providers are you comparing? As far as I am aware, none of the Big Three's flanker brands are offering Apple Watch support (see here). That's hardly last.
@ztaylor wrote:..Is this a tech/infrastructure thing or is Apple not allowing it?
I would say neither. The different levels of providers (Big 3, 1st level Flanker, 2nd level Flanker) offer different products and services. The flanker brands (Fido included), likely made a business decision not to offer cellular support for the Apple Watch.
Adding more devices to a provider's offering lineup necessarily increases their overhead costs, which in turn would lead to overall price increases for all of their customers. There's a reason there is generally a price differential between the different provider levels -- different plan and service offerings as well as reduced device options. Some 2nd level flankers don't even offer devices; they're SIM only. It's the same with other industries as well. Look at Loblaws and No Frills. Loblaws usually has more product selection, but No Frills tends to be on the whole cheaper for the same products.
People have stated that they aren't asking for Fido to carry the watches, but to only provide the service. Providing a service without giving options for some people to access that service does not make sense. If the service is offered, people will expect that they offer the watches as well. They can't offer one without offering the other.
I understand there is one flanker brand which is offering Apple watches. However, that situation is rather different. Freedom's parent company is not a National provider so they are also trying to compete with the Big 3 as well. While Freedom is also a regional provider, their reach is greater than their parent company. Interestingly, their parent company does not offer Apple Watches or its services.
Currently Fido does not offer any smartwatch or Apple watch plans. If they later choose to offer those plans in the future, that update would be available on Fido.ca.
Hope this helps 😀
Cheers
Hello Amineati,
Welcome to the community!
I can understand your interest in being able to use an Apple watch on the network. However, as mentioned previously, the different flanker brand levels offer different services. That's a business decision, not an inability to keep up. Taking from my earlier analogy, No Frills' decision to limit their offerings to keep customers' costs lower isn't their inablility to source products. Many people are accepting of fewer options for lower costs. Those who want more offerings will need to go to Loblaws for those additional items.
Why do you think most customers opted for the flanker brands over their parent counterparts? I'm pretty sure it had a lot to do with cost. The only way the flanker providers can limit their costs is to limit their offerings. As far as I am aware, none of the flanker brands are offering Apple watch (see here) or smartwatch devices or plans. You should note that the flanker brands are not currently offering access to 5G services either.
To clarify my earlier remarks regarding Freedom as a flanker brand, while they are owned by Shaw Communications, Shaw Mobile is the subsidiary of Freedom Mobile. So in this sense, Freedom Mobile is the parent division. As their flanker brand, Shaw Mobile does not offer Apple Watch plans either.
Fido tends to be competitive with their direct competition. You should note that the $7 is for the Premium or iPhone Voicemail Value Pack. There is a standalone Premium and iPhone Voicemail add-on which costs less. However, you would need to contact customer service in order to get that standalone add-on.
Hope this helps 😀
Cheers
