This is THE place to find answers, ask questions and share advice. Register now to join the conversation!
We’ll help you get started, and be sure to check out the Library; your go-to for how-tos.
December
Global rollout began a few days ago and Fido lists Dec 19th as the rollout date but still no OTA update on my P20 Pro. Has anyone actually received the update yet? I'm getting impatient
Thanks Mike
February
02-06 still no update . Shame on Huawei and Fido
February
February
before you update, plug phone into power brick, backup all data to cloud drive. good luck.
February
02-07..you guessed it no update .I hate how we're basically held hostage in this situation. We should be compensated for this lack of support. My last security update was last September. My phones value is hampered by the fact its stuck on 8.1
The update doesn't affect your data so I'm not sure why the encouraging people to back up data? I mean it's a good idea to back up your phone but that's just a general rule and not update specific.
February
02-09 and I'm excited to say.. Wait for it!!!!
STILL NO UPDATE IN SIGHT!!! !!
February
Feb 11th...still no update... 1 week left in the last timeline suggested by both Huawei and Fido. As this point I don't believe anything they tell me so I'm not holding my breath
February
Feb 11.. still no update..
This is going to be my last Huawei phone..
February
Feb 12.. it was supposed to be the last day for the update.. and guess what? Still no update or news from Huawei or Fido.
So let me be clear. I 've buy a phone and I can't access the update so I can't fully use my phone.
In this case, i will not fully pay it.
February
It’s so sad. Huawei builds such great hardware then manages to alienate their customers with this messed up Android update. As far as I recall, Feb 18th is the supposed last day for the update according to Fido and Huawei. I’m not going to believe anything either of them tell me at this point.
February
It's a Xmas miracle.. Update arrived about 4am this morning. Only took 2 months longer than some users I know.