voice mail icon in the status bar and alerts

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I'm a Participant Level 3
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voice mail icon in the status bar and alerts

Hello
When I receive an alert for a new voicemail, it just says new message and puts the fact that it is a voice message into my text messages.
Is the a way to have the alerts specify that the message is a voice message and have an alert remain in the status bar until I have checked my voice messages.

Thanks

 

 

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Re: voice mail icon in the status bar and alerts

Hey Kat2.

 

Welcome to the Community! 

 

Unfortunately, we're not able to change the way that the notification is received when you have a voicemail.

 

Hope this answers your questions. 

 

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I'm a Participant Level 3
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Re: voice mail icon in the status bar and alerts

The phone for the above is Galaxy s5

tks

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Re: voice mail icon in the status bar and alerts

Hey Kat2.

 

Welcome to the Community! 

 

Unfortunately, we're not able to change the way that the notification is received when you have a voicemail.

 

Hope this answers your questions. 

 



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I'm a Participant Level 3
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Re: voice mail icon in the status bar and alerts

Thank you for your reply. Is it Fido that does not support the voicemail icon or Galaxy. In my voicemail settings there are no options, only the phone number is displayed.
Thanks
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Re: voice mail icon in the status bar and alerts

Hey Kat2!

 

It depends on the type of voicemail you have. It's not something that can be changed in the settings of the phone or the voicemail. 

 

Hope this clarifies things. Smiley



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