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ramelnavaera
I'm a Participant Level 1
I'm a Participant Level 1

i'm the primary holder of this account but i can't view my usage, they said that billing details are only available to the primary acount holder..Please advice..thankyou

1 REPLY 1

FidoSaira
Moderator
Moderator

Hey @ramelnavaera

 

That's because when you registered for your online account, you must have selected the ''subscriber''  option instead of choosing ''account holder''. Billing informations are only available to the account holder.

 

That said, we can help you fix that. Please reach out to us through these channels. We can also send you a private message here if you'd like. 😊