roaming charges

[Dhooria]

hi. There was promotion offer of one day free roaming on our both numbers. Me and my wife used one day roaming during March 2023. But we were charged one day roaming apx $15 each on the bill. Please credit the amount wrongly charged to us.

Thanks

[FidoVan]

Hi @Dhooria and welcome to the Community!

The credits for the offer will show on the next invoice following the one where the roaming fees are. If you need furhter assistance, reach us out through our official servicing channels here and we'll be happy to provide more info if needed, thanks!

[KAPABLE-K]

Hello @Dhooria,

What date in March did you use the Fido Roam?