I need someone to contact me from the office of the president. I am a Physician with very little time available that unfortunately has been dealt dealing with your virtual chat associates, namely Harsimran
I woud suggest dialing 611 and speaking to an agent. They should be able to help you. The office of the president is a last resort solution, when all other means of solving the issue have been explored.
Im sure someone would be more than happy to help you